-All FJM uniforms are custom made especially for your program. Therefore, once your order has been placed on the production schedule, cancellation is not allowed. Please contact your customer service representative with questions.
-All FJM uniforms are custom made and manufactured to your specifications. Therefore, uniforms orders are not returnable or exchangeable. Check your order immediately upon receipt and notify customer service at 800-444-3524 within 5 business days if any defects or discrepancies are found.
-Once Stretchwear sizing has been submitted, clients will be allowed 10 business days to make changes to their order. No cancellations are permitted after 10 business days.
-FJM, Inc. will guarantee material and workmanship under normal wear and tear for a period of one year*. Uniforms must be cared for properly and have normal maintenance. To exercise your rights under this warranty, contact a customer service representative.
*FJM, Inc. cannot guarantee sequin or metallic fabrics used in garments or accessories. Items constructed with sequins or other metallics require extra care due to the delicate nature of the fabric and therefore, are not under warranty.
*FJM, Inc. cannot guarantee uniforms damaged from percussion carriers.